Privacy Policy
At ChannelManagerPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using ChannelManagerPro, you agree to the terms of this Privacy Policy.
What Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: Name, email address, phone number, and postal address when you register for an account, subscribe to our newsletter, or contact us.
- Business Information: Hotel name, property type, number of rooms, and other relevant details required for our Channel Manager and PMS services.
- Payment Information: Billing details, credit card numbers, and other payment-related information when you subscribe to our paid services. This data is handled by secure third-party payment processors.
- Usage Data: Information on how you access and use our services, including IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information. For more details, please refer to our Cookie Policy.
How We Use Your Information
The information we collect is used for various purposes to enhance your experience and deliver our services effectively:
- To Provide and Maintain Our Service: Including monitoring the usage of our service and ensuring its optimal performance.
- To Manage Your Account: To manage your registration as a user of the Service and provide access to different functionalities.
- To Contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informational communications related to the functionalities, products, or contracted services.
- For Business Transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- For Other Purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our service, products, services, marketing, and your experience.
Data Sharing and Disclosure
We understand the importance of keeping your data confidential. We do not sell your personal data. Your information may be shared in limited circumstances:
Service Providers
We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
Legal Requirements
We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Your Data Protection Rights
Depending on your location and applicable laws, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
Cookies
Cookies are small data files placed on your device. We use cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
Types of Cookies We Use
- Necessary/Essential Cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features.
- Performance Cookies: These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often.
- Functionality Cookies: These cookies allow our website to remember choices you make when you use the website, such as remembering your login details or language preference.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Learn More About Our Cookie PolicyChanges to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.